xbajee FAQ — Detailed answers about Bonus, VIP and Withdrawal

Yes, the xbajee site can be added as a shortcut to the home screen on both Android and iOS devices. Open the site in Chrome or Safari, tap the browser's menu icon, and select "Add to Home Screen". This creates an app-like icon so you can go directly to the site next time.

In most cases, yes. When old cache and cookies build up in the browser, pages can load slowly. In Chrome, go to Settings → Privacy → Clear browsing data to clear the cache. Then reopen the xbajee site. Using Wi-Fi instead of mobile data is also likely to speed up loading.

Both Android (APK) and iOS versions of xbajee are available. The apps must be obtained through official channels. It is advised not to install the app from any third-party store or unfamiliar link, as that may not be safe. Use xbajee's official channels directly for the latest and safe version.

Round results are saved on the server, so when the connection is restored you can generally see the game result correctly. However, a stable connection is better for live casino or sports betting where real-time feeds matter. If you are unsure about any round, contact xbajee live chat support with the game ID.

Yes, the xbajee site is fully optimised for mobile browsers. Slots, live casino, cricket betting — everything can be played directly from Chrome or Safari without downloading any app. For quicker access, it is convenient to add a shortcut to the home screen.

First clear the browser cache and cookies, then refresh the page. If the problem persists, try from a different browser or device. If it still does not work, check the instructions on the xbajee Login page or contact live chat — the support team will look into the issue promptly.

Weekly cashback is a set percentage of the total net loss for the week (total losses minus total wins). Example: if a Gold member's net loss for the week is ৳20,000, they receive ৳20,000 × 0.5% = ৳100 cashback. This cashback is added directly to the account and is available at the start of the following week.

xbajee automatically evaluates your tier based on regular play and betting activity. The more active you are, the faster you can move to a higher level. The cashback rate increases at each tier — so regular players who reach Diamond level receive the maximum benefits.

There are 5 VIP levels in total:

Bronze — up to 0.2% weekly cashback
Silver — up to 0.3%
Gold — up to 0.5%
Platinum — up to 0.6%
Diamond — up to 0.8%

Each cashback is calculated based on the net loss for the week.

Yes. Members at higher VIP levels receive priority access to special promotions, faster withdrawal processing, and dedicated support access, in addition to the weekly cashback. xbajee also offers special personalised offers for Platinum and Diamond members.

VIP level depends on active play. Maintaining regular betting activity makes it easier to hold a higher level. After a long break, the level may be re-evaluated. Contact the xbajee support team to find out about the latest VIP policy.

VIP cashback is generally available as usable balance once credited to the account. For full details on the specific terms of the cashback, check the Terms and Conditions page or ask xbajee support directly.

Open a new account at xbajee and make a minimum first deposit of ৳100. Once the bonus offer is activated, a 120% bonus will be added on your deposit, up to a maximum of ৳20,000. Example: depositing ৳1,000 gives a ৳1,200 bonus, making the balance ৳2,200. A 20x wagering requirement applies to the bonus amount.

The wagering for the welcome bonus can generally be completed by playing slots, live casino, card games, and sports betting. The exact percentage each game contributes toward wagering is detailed in xbajee's Terms and Conditions. Some games may contribute a lower percentage.

Yes, the bonus has a set expiry period. If wagering is not completed before it expires, the bonus may be cancelled. Confirm the expiry at the time of claiming the bonus. Check xbajee's Terms and Conditions for the exact time limit.

No. The welcome bonus can only be received once per xbajee account — at the time of the first deposit. The same person cannot open multiple accounts to claim the bonus. Multiple accounts are a violation of the rules and risk account closure.

Generally there is an option to cancel an active bonus, but cancelling it may also remove any winnings linked to the bonus. Contact xbajee live chat support to find out the specific cancellation process — they will check your account status and assist you.

Yes. After completing the 20x wagering, winnings earned from the bonus become withdrawable. Example: with a ৳1,000 deposit and ৳1,200 bonus, the total wagering required is ৳1,200 × 20 = ৳24,000. Once that amount has been wagered, the remaining balance can be withdrawn, with a minimum withdrawal of ৳800.

The standard processing time for withdrawals at xbajee is 10 to 45 minutes. In most cases the money reaches bKash, Nagad, or Rocket within that time. It may take a little longer during peak hours. If you have to wait more than 45 minutes, contact live chat.

Yes. The xbajee withdrawal system runs 24 hours a day, 7 days a week. Withdrawal requests can be submitted on Fridays, Saturdays, or at night. The standard processing time of 10–45 minutes applies regardless of the time.

A pending status means the request has been received and is being processed. If it is not completed within 45 minutes, contact xbajee live chat with the transaction ID. If account verification is not complete, the withdrawal may be on hold — so verify your profile before withdrawing for the first time.

To withdraw winnings from a bonus, the set wagering requirement must be met first. For the welcome bonus, a 20x wagering requirement applies to the bonus amount. Once the wagering is complete, the winnings can be withdrawn just like a regular balance, with a minimum of ৳800.

Yes. For security at xbajee, withdrawals must always be made to a wallet registered in the same name as the account. Sending money to someone else's bKash, Nagad, or Rocket number is not possible. Use a mobile banking or bank account registered in your own name.

The minimum withdrawal amount at xbajee is ৳800. Available withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The same minimum limit applies for all methods. Select the withdrawal method from your account settings.