xbajee Privacy Policy

xbajee is an online gaming and sports betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to the xbajee website (https://xbajeebet.cam) and all related services, mobile applications, and products.

By registering on our platform, using an account, or accessing any of our services, you are considered to have been informed of the terms set out in this Policy. To learn about the general terms of using xbajee's services, please read our Terms and Conditions page.

This Policy has been prepared in accordance with applicable laws and data protection principles in Bangladesh. We believe transparency is the foundation of trust — so you have the right to know exactly what we do with your information.

xbajee collects various types of information, which can broadly be divided into two categories:

2.1 Personally Identifiable Information

Information provided at the time of opening an account and during use of services that can directly identify you:

• Full name and date of birth
• Valid mobile number (Bangladeshi number)
• Email address
• National ID (NID) or passport number (for verification purposes)
• Address and postcode
• Financial transaction details: bKash, Nagad, Rocket, Upay account numbers or bank account details

2.2 Technical Information Collected Automatically

When you visit or use the xbajee platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and operating system version
• Session duration and list of pages visited
• Login and logout times
• Betting history and game activity logs
• Deposit and withdrawal transaction records

xbajee collects information in the following ways:

3.1 Information Provided Directly

You provide information directly when filling out a registration form, submitting documents for account verification, contacting the support team via live chat or email, and applying for bonuses or promotions.

3.2 Automatic Collection

Some information is collected automatically through our server logs, cookies, and similar technologies, primarily used to ensure platform security and performance. More details about cookies are provided in Section 7.

3.3 Through Third Parties

Where necessary for age verification or identity confirmation, we may use approved third-party identity verification services. In such cases, we receive only the minimum information needed to fulfil our purpose.

xbajee uses your information only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying login, and ensuring account security.
• Service Delivery: Processing betting, gameplay, deposits and withdrawals, and distributing bonuses.
• Identity Verification: Confirming age and identity when a new account is created and before significant withdrawal amounts are processed.
• Fraud Prevention: Detecting suspicious activity and preventing fraud and money laundering.
• Customer Support: Resolving your issues and providing relevant information.
• Communication: Sending important updates, account-related notifications, and (with your consent) promotional information.
• Improvement: Improving platform performance, design, and user experience.
• Responsible Gaming Monitoring: Detecting unusual betting patterns and intervening where necessary — more information is available on our Responsible Gaming page.

We do not sell your information to third parties for marketing purposes, under any circumstances.

xbajee uses industry-standard security measures to keep your information safe. Our servers are secured with SSL (Secure Sockets Layer) technology, which encrypts all data between your browser and our servers.

5.1 Security Measures

• Securing data transmission with 256-bit SSL encryption
• Storing sensitive information in encrypted form
• Restricting data access to authorised staff only
• Conducting regular security audits and risk assessments
• Maintaining firewalls and intrusion detection systems on server infrastructure

5.2 Data Retention Period

We retain information for as long as your account is active and for as long as needed after account closure to meet our legal obligations. Financial transaction records may be kept for an extended period as required by law. Information that is no longer needed after its purpose has been fulfilled is securely deleted.

xbajee does not sell or rent your information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Partners

We work with certain trusted service providers who perform specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology infrastructure management. These partners receive only the information necessary for their designated tasks and are contractually bound to maintain confidentiality.

6.2 Legal Obligations

We may be required to disclose information in accordance with applicable laws in Bangladesh or by valid order of a competent authority. In such circumstances, we will not disclose any information beyond what is required by law.

6.3 Fraud and Crime Prevention

Relevant information may be shared with the concerned authorities to assist in investigating fraud, money laundering, or other financial crimes.

6.4 With Your Consent

Beyond the cases listed above, we will not share your information with any third party without your explicit consent.

The xbajee platform uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device.

7.1 Types of Cookies and Their Use

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the platform's core functions.
• Functional Cookies: Used to remember your preferences (language, game filters).
• Analytics Cookies: Anonymous statistics are collected to understand how users use the platform.

7.2 Cookie Controls

You can block or delete cookies from your browser settings. Please note that disabling essential cookies may affect some key platform functions.

As a registered user of the xbajee platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (after legal obligations have been fulfilled).
• Right to Opt Out of Marketing: The right to stop receiving promotional emails or notifications — each communication includes an unsubscribe option.
• Right to Lodge a Complaint: The right to raise any data protection concerns directly with us.

To exercise these rights or if you have any questions, please contact our support team. Our team is available seven days a week, 24 hours a day via live chat and email in both Bangla and English.

All casino and betting services on xbajee are for persons aged 21 or over only. We do not collect information from minors and do not allow them access to our platform.

Age is verified at registration and additional verification via identity documents may be required if needed. If a user is confirmed to be under 21, the relevant account is immediately closed and the process to return deposited funds is initiated.

If a child or teenager in your household has accidentally registered on xbajee, please notify our support team immediately.

xbajee reserves the right to update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will change, and for significant changes you will be notified by email or platform notification.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. It is therefore advisable to read the policy once each time a new update is received.

To learn general information about xbajee, the scope of our services, and our principles, visit our About Us page.